PartsGeek Reviews

2.5

/5.0

45 customer reviews

5

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15

4

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2

3

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0

2

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3

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25

38 %

reviewers recommend

PartsGeek

PartsGeek, known for its auto parts and accessories, is rated 2.5 out of 5. The rating reflects how car owners and mechanics view their experience with PartsGeek. Reviews of PartsGeek are verified before publication.

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45 Reviews on PartsGeek

by Walter364

Sep 19, 2022

So far all my orders have arrived

So far all my orders have arrived, and phone-customer service has been very good.

by Anna Knight

Sep 18, 2022

Quick easy order of a part I need at a…

Quick easy order of a part I need at a reasonable price.

by Lauren Lucas

Sep 18, 2022

Very disappointed

bad manufactured tranny pan 1 bolt hole not in alignment. totally missed the hole. As it was already rtv"d, and bolted except for that one bolt hole went ahead with finish and the next day added fluid. Holding fluid for now.

by Barrett687

Sep 18, 2022

The young lady is very nice and polite…

The young lady is very nice and polite and well experienced.

by Jim378

Sep 18, 2022

I found the part for my truck quickly

I found the part for my truck quickly, and the ordering process was easy.

by West922

Sep 17, 2022

I’ve been buying parts from these guys…

I’ve been buying parts from these guys for 10 years or more. Great prices. Quality parts. Many different brands.

by Franklin Sanchez

Sep 17, 2022

Exact perfect match

Exact perfect match, no problems

by Parker748

Sep 16, 2022

Fast and easy

Fast and easy

by Chad145

Sep 16, 2022

Excellent ordering experience

Excellent ordering experience

by Sherry256

Sep 16, 2022

Your staff were very helpful

Your staff were very helpful even when I double checked to make sure I was ordering the right part. And I got it sooner than I expected. Thank you!

PartsGeek Q&A

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Q:

How can I get a supervisor to give me a call back? I have an issue and am trying to get it resolved.

A:

Why will you not send me the the missing parts it makes no sense these are important parts and my safety is and was at stake that's why I installed the parts sent

by Marshall881 - August 20, 2020

A:

You will not get a supervisor to call you back their customer service is horrible they're going to pacify you with all kinds of excuses..

by Mathew R. - December 05, 2019

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Q:

I have a question about a part that I ordered. It is not the same as what I have on the car. Is there any way of contacting them?

A:

Yes you can but their customer service is horrible and they make plenty of excuses not to help

by Gail375 - December 05, 2019

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Q:

why out of 273 reviews 234 are 1 star and most of it is about your customer service

A:

Because they're unprofessional, unethical, communist $#*!in jackasses!

by Nora356 - May 22, 2020

A:

Rigid and unyielding, they show no interest in actual service, even when they have screwed up

by Erin954 - June 26, 2019

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Q:

I I am having a problem getting credited for the set 15-36676646 order number

A:

Not refunded even though they said they did. Blamed it on ebay

by Manuel - December 08, 2020

A:

I am having a problem being refunded for part# 292-96162 you all have received part when will I receive refund

by Spencer334 - October 14, 2020

A:

I did not receive all the order and they never sent it or refunded the money. Not honest people

by Tristan W. - July 03, 2020

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Q:

I have not received a confirmation email for the order I placed yesterday.....Order number 15-36917576

A:

I received an confirmation within an hour of making my purchase.

by Sherry971 - January 08, 2020

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